FAQ

Frequently Asked Questions | Kuro Card Shop

Frequently Asked Questions

We offer a wide range of Pokémon trading cards, including individual cards, booster packs, theme decks, and special collections. Our inventory includes cards from various sets and expansions, from the latest releases to classic favorites. You can browse our catalog to find specific cards or collections.

The value of a Pokémon card depends on factors such as its rarity, condition, and demand. We provide detailed descriptions and images of each card to help you assess its value. For rare or high-value cards, we also offer grading services and can provide guidance on current market trends.

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. During checkout, you can select your country and see the available shipping options and costs.

We want you to be satisfied with your purchase. If you receive a damaged or incorrect item, please contact us within 7 days of delivery for a replacement or refund. For other returns, items must be in their original, unopened packaging. Please review our full return policy on the Returns page for more details.

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website and navigating to the 'Order History' section.

Please check your country's rules and regulations around this as every country has its own thresholds for taxes and customs fees.